A2B AI Technologies ("A2B", "we", "us", or "our") operates the website at a2b.services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact form submissions — name, email address, company name, phone number, and any message content you submit.
- Communications — emails, messages, or calls you send us.
- Project information — details you share during discovery, scoping, or delivery of services.
We also collect limited technical data automatically when you visit our site (IP address, browser type, pages visited, time on site) via Plausible Analytics — a cookieless, privacy-friendly analytics tool that does not set any cookies or collect personal data. If you accept analytics on our cookie banner, we additionally load Google Analytics and Microsoft Clarity (see Section 4); these are not loaded if you decline. We do not use tracking cookies for advertising. See our Cookie Policy for full details.
2. How We Use Your Information
- To respond to your enquiries and provide our services.
- To send project-related communications and updates.
- To improve our website and service offerings.
- To comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties.
3. Data Storage
Contact form submissions are stored securely in our internal CRM. We retain your data only as long as necessary to provide services or as required by law. You may request deletion at any time by emailing us.
4. Third-Party Services
Our website uses the following third-party services that may process limited data:
- Plausible Analytics — cookieless, privacy-first website analytics. No personal data is collected, no cookies are set, and no cross-site tracking occurs. All data is aggregated and anonymised. Plausible Privacy Policy.
- Google Analytics — aggregate traffic and behaviour analytics. Loaded only if you accept analytics on our cookie banner. Sets cookies and may process your IP address and usage data. Google Privacy Policy.
- Microsoft Clarity — anonymised heatmaps and session replays that record on-page interactions such as mouse movement, clicks and scrolling (keystrokes and form-field text are masked). Loaded only if you accept analytics on our cookie banner. Microsoft may act as an independent or joint controller of Clarity data. Microsoft Privacy Statement.
- Supabase — our backend database provider, used to securely store contact form submissions (name, email, company, message). Data is stored on Supabase-managed infrastructure. Supabase Privacy Policy.
- Cal.com — appointment scheduling widget on our Contact page. Cal.com may set functional and analytics cookies when the scheduling widget is loaded. See our Cookie Policy for details. Cal.com Privacy Policy.
- Web3Forms — used to deliver contact form submissions to our email inbox. No cookies are set; data is transmitted server-side only.
- Google Fonts — used to serve typography. Your IP address may be logged by Google when font files are requested.
- Cloudflare — DNS, CDN, and DDoS protection. IP addresses are processed to route traffic and block threats.
Each of these services has its own privacy policy governing its data practices. For full details on cookies used on this website, see our Cookie Policy.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, and to object to or restrict processing. To exercise any of these rights, contact us at the email below.
6. Security
We implement reasonable technical and organisational measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Changes to This Policy
We may update this policy from time to time. Material changes will be indicated by updating the "Last updated" date above. Continued use of the site after changes constitutes acceptance.
8. Contact
For any privacy-related questions or requests:
A2B AI Technologies
Trivandrum, Kerala, India
info@a2b.services